Privacy Policy

This policy shall apply to clients, prospective clients and website visitors.

We are committed to protect your privacy. Please read this Statement of Privacy to be more aware about our policy on collecting, using and disclosing any information.

COLLECTION OF PERSONAL INFORMATION

This Personal Data & Information Reference is issued to all our clients, prospective clients and website visitors pursuant to the requirements of the Malaysian Personal Data Protection Act 2010.

In the course of your dealings with Acolia Sdn. Bhd., we may request you to provide us information about yourself (“Personal Information”) to assist our communication with you or to deliver the necessary notices, services and/or products in connection with our business nature. These are inclusive of necessary business process, announcement of services and/or products, client relationship management needs, marketing communication for future products’ launches, and current product promotional and events activities.

USE OF INFORMATION

You agree that the personal information we collect from you via our Website acolia.com.my will be used and processed within our corporate group and to third parties for the following purposes:

  • To deliver products that you purchase from our website.
  • To inform and update you on the delivery of the product and for customer support purposes;
  • To provide you with relevant product information;
  • To process your orders and to provide you with the services and information offered through our Website and which you may request;
  • To allow us to administer your registered account with us;
  • To conform to legal requirements or comply with legal process;
  • To verify and carry out financial transactions in relation to payments you make, which may include Online Banking Transfer, Credit Card Payment, Cheque Payment as well as Cash on Self Pick-up.

Such Personal Information may be subject to applicable data protection, privacy and other similar laws and may include information such as name, email address, contact number, and other information deemed necessary.

SECURITY

We employ certain security measures, such as encryption where appropriate. We also take appropriate steps to ensure that your information is treated securely.

DISCLOSURE

Your Personal Information provided to us will generally be kept confidential.  You hereby consent and authorize us to provide or disclose your Personal Information to the following categories of parties, whenever deemed necessary without prior notice:

  • Any related companies of Acolia Sdn Bhd and/or its subsidiaries, at present or future establishment;
  • Our appointed business partners and third party service or product providers that provide related services or products in connection with our business;
  • Our auditors, consultants, accountants, lawyers or other financial or professional advisers, deemed necessary for their business nature;
  • Government agencies, statutory authorities and industry regulators.

CHANGES OF THE POLICY

We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on acolia.com.my. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.

 

Last updated on 28th October 2022